Shipping & Delivery

  • Shipping fees are non-refundable.
  • All orders are shipped in the order they are received.
  • Shipping hours are: Monday–Friday, 10am–6pm EST
  • Please allow up 3-5 days for your order to ship, regardless of shipping speed, as some of our items are made to order.
  • For larger orders (over 10 items) please see our Bulk Ordering and Corporate Gift page. These orders have longer lead times. 
  • If you have an order that you would need rushed, please check with us by calling (843) 813-0433 before placing the order, to assure we are able to get the item out in the necessary timeframe.
  • We primarily use USPS or UPS to ship our orders.
  • Once your order leaves J. Stark, it is out of our control. Estimated Delivery Dates are based on the carrier's estimations and are not guarantees. For questions and concerns about shipping, please contact the carrier.
  • J. Stark will not be responsible for any items lost during shipping.